Our Solutions for the Healthcare Industry
The landscape of the healthcare industry is changing with the aging population, changes in healthcare laws, resulting in more people who are insured. It also gives people more control over their healthcare choices. The result of more choices is a more sophisticated member who demands a better member experience.
IBEX Global can provide:
- Payers Claims processing Non-licensed enrollment
- Member and provider support for all types of customer care inquiries
- Payer and provider coordination
- Five Star Support
- Senior Healthcare Support Medicare Advantage Plans Prescription Drug Plans Medicare Supplement Plans
The proliferation of medical devices is the result of the advances in both healthcare and the tech industry. These very same advancement require support for customers on wide variety of issues. IBEX Global has worked with the premiere technology company in the world for the past five years. We have provided technical support as a seamless extension of their very valued brand.
- Medical Devices
- Device technical
- Sales and lead generation
- Patient and provider coordination
Prescription Benefit Managers
Growth in the PBM industry was the result of companies realizing a third party solution could save money and time. The PBM could provide the large infrastructure required to process claims and provide other member services. In the same way, IBEX Global can provide the manpower and resources to PBM’s.
Prescription Benefit Manager Member services Brand/generic conversion Mail order conversion
The growth of telemedicine is in response to consumer demand. Patient satisfaction is high because of the advances made in technology. Supporting this growth is straining the capabilities of providers so they are looking for solutions. IBEX Global understands and can provide the support needed.
- Claim support
- Provider Network support
- Patient referral services
- Nurse–based services