THE TOP BRANDS in the call center industry convened for the finale of the 2016 Best in the World – Top Ranking Performers Awards by ContactCenterWorld.com. IBEX Global Solutions represented the Philippines delegation among the 20 nations that attended the week-long masterclass of best practices that culminated in a fun-filled gala dinner at the world-famous Hard Rock on the Las Vegas Strip last November 11, 2016.
IBEX Global Solutions (Philippines) Inc. bagged the Gold Award for Best Recruitment Campaign as represented by IBEX Global Sr. Brand Manager Moses Azarcon standing as a testament of high-standard of best practice on an international scale.
IBEX Global Training Manager Francis Lim won Silver on the Best Contact Center Trainer Category making him a forerunner in the Call Center Industry and a high-caliber practitioner particularly in the training field.
This has been a banner year for the industry! So many best practices [participants] – we counted over 500- shared at this year’s conference asssociated with the awards. It’s inspiring to see and hear from the brightest and best int eh industry and we look forward to an even bigger 2017 awards year.
This year was the 11th Annual Best in the World from Contact Center World, the Global Association for Contact Center and Customer Engagement Best Practices.