IBEX Global Solutions started operations in Nicaragua in November, 2015. The company started with 22 agents and currently they have reached a total of 530 agents. IBEX Global offers external solutions in 20 languages to over 70 clients around the world.
IBEX Global (AIM: IBEX), headquartered in Washington, D.C., USA delivers onshore, near shore, and off-shore business process outsourcing solutions in seven countries across 22 sites,
maintaining a network of over 15,000 employees. IBEX focuses on improving the customer service experience on behalf of over 70 global clients through multi-channel inbound and outbound
communications in over 20 languages.