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INAUGURATION OF TRG’S NEW INFORMATION TECHNOLOGY CENTER IN KARACHI

Interactions with call center agents can make or break a customer experience. A good experience can help retain a customer for life. It can also afford you an opportunity to up- or cross-sell customers on additional products. In contrast, a bad experience can lose a customer in minutes. But providing the level of support your customers expect today is becoming progressively more difficult.
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From Left: US Ambassador David Hale, IBEX Global CEO Bob Dechant, US Consul in Karachi Grace Shelton, and TRG Pakistan Managing Director and Country Manager Nadeem Elahi.
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IBEX Global in Elkins Announces New Client and a Pay Rate Increase

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The Value of a Knowledgeable Call Center for Independent Telco Providers

IBEX Hiring Over 265 in the Spring Hill Area

IBEX Hiring Over 275 in the Pittsburgh Area

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IBEX Hiring Over 400 at Bend Call Center

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IBEX Global Jamaica: Fulfilling its Commitment to be Employer of Choice

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Call Centers May Know a Surprising Amount About You

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IBEX Represents PH and Wins Gold and Silver from 2016 Contact Center World Awards

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Establishing That Person-to-person Relationship

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IBEX Launch Highlights Jamaica’s Ongoing BPO Market Value

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Grand Opening of IBEX Global Portmore, Jamaica (SLIDER)

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IBEX Global Bags Runner-up Honors From Prestigious Asia’s CEO Awards

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Customer Engagement in the Age of Omnichannel: What’s Really Driving Change?

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Investor Experience in Nicaragua: IBEX Global