Press Releases

The New CEO Whose Market Knowledge Lead IBEX Global to Jamaica and Nicaragua

IBEX Global was eager to move into the nearshore. So it hired a leader with knowledge of key markets. It's too early to judge the results of the expansion, but IBEX believes new CEO Robert Dechant has set it up for success.
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IBEX Global opens new facility in Nicaragua in alliance with Western Union

IBEX Global, one of the fastest growing business process outsourcers, and Western Union, a leader in global payments, celebrated the opening of a new Call Center facility in Managua, Nicaragua, which will add over 400 jobs to the area. The ribbon cutting was held April 4 and was attended by IBEX and Western Union executive teams and government officials and dignitaries.
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Jim Ferrato Joins IBEX Global as Chief Information Officer

IBEX Global Solutions (IBEX), a leading provider of contact center services and other business process outsourcing (BPO) solutions, announced today Jim Ferrato has joined the company as the chief information officer. Ferrato is a seasoned professional in both the business process industry and the technology sector.
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Analyst Opinion: IBEX Global is a name to watch in contact center services

Among the wide swath of midsize contact center outsourcing vendors, IBEX Global is looking to improve its visibility in a very crowded market. Ovum believes that following the appointment of a new CEO a few months ago, coupled with a strong and experienced executive team, the firm is ready to assert itself anew. IBEX increased its revenues impressively in FY2015 and is now poised to drive further growth through new delivery centers in cutting-edge, largely untapped locations in the Americas, Africa, and Asia.
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IBEX Arrives in Nearshore, Doubling Down on Nicaragua and Jamaica

Nearshore expansion into Nicaragua and Jamaica are part of IBEX Global's strategy for continued growth, following announcements of topline revenue growth of 30%. In an exclusive interview with Nearshore Americas, CEO Robert Dechant talks nearshore, growth and why the shine has come off India.
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IBEX Global Names New Chief Executive Officer

IBEX Global Solutions (IBEX), a leading provider of contact center services and other business process outsourcing (BPO) solution, is pleased to announce the appointment of Robert “Bob” Dechant as Chief Executive Officer. Bob will join the company at the beginning of May and will be appointed to the Board on May 15, 2015. Interim CEO, Mohammed Khaishgi, will remain on the IBEX board as a non-executive director.
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IBEX Global Appoints New Chief Operating Officer, Strengthens Executive Team

IBEX Global (AIM: IBEX), a leading provider of contact center services and other business process outsourcing (BPO) solutions, is pleased to announce the appointment of Gilbert Santa Maria as Global Chief Operating Officer. Gilbert, a seasoned operator in the business process outsourcing industry, brings extensive onshore and offshore experience to IBEX’s rapidly growing company.
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Trading Update

IBEX Global Solutions plc (AIM: IBEX), a leading provider of contact centre services and other business process outsourcing (BPO) solutions, is pleased to provide the following update on trading with respect to its annual results for the year ended 30 June 2014.
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IBEX GLOBAL ANSWERS THE CALL ON HEALTHCARE REFORM Leading Contact Center Outsourcer announces their HIPAA Compliance

As an answer to the activity created by healthcare reform and the Affordable Care Act, IBEX Global announced today, its HIPAA\HITECH Compliance to address the growing need for its services. “Whether you’re a provider, payer, consumer or patient, this legislation is creating a greater need for communication at all levels. And if IBEX is involved as a business associate, we’re going to ensure a patient’s protected health information is secure”, said Ross Edwards, senior vice president at IBEX.
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IBEX GLOBAL Opens New Facility in Davao, Philippines adding 800 jobs

IBEX Global, one of the fastest growing business process outsourcers today announced the opening of their newest location in Davao, Philippines. The new facility will add nearly 1,000 jobs and will complement the company’s 5,000 strong workforce in the region.
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IBEX Global Continues Builds Strength in Executive Leadership Team

IBEX Global announced today that the company has appointed Ginni Goldsberry as Chief Human Resources Officer. Goldsberry will report to CEO Steve Kezirian and will serve as a member of the executive leadership team.
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IBEX Global Builds Strength in the Executive Team

IBEX Global announced today that the company has appointed Paul Williams to succeed John Veino as Chief Information Officer, effective immediately.
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