Board of Directors
Zia Chishti – Non-executive Chairman
Zia is the Chief Executive Officer and Chairman of The Resource Group International. He represents TRGI’s 75 percent. interest in the Company. Zia has served as the Chairman and CEO of Align Technology (NASDAQ: ALGN) which he led from inception to a more than $500 million public valuation. Zia has worked at Morgan Stanley and McKinsey and serves on multiple corporate and non profit boards. Zia is a graduate of Columbia University and earned an MBA from Stanford Graduate School of Business.
Robert Dechant – Chief Executive Officer
Robert (Bob) Dechant, CEO of IBEX Global, is a proven executive in the business process outsourcing and technology industries. He has over 25 years of leadership experience in strategic sales, marketing, client management and operations with IBM, Convergys, 3Com Corporation, Modus Media, and Stream Global Services, Inc.
Prior to joining IBEX Global, Bob was the Chief Sales, Marketing and Client Relations Officer at Qualfon Corp, a global business process outsourcing (BPO) provider. In this role, he diversified the client portfolio, implemented new sales and go-to-market processes and established viable nearshore markets, transforming the business into a rapidly growing player in the BPO industry. He also served as the Executive Vice President for Sales, Marketing and Client Services for Stream Global Services, an $850 million revenue per year global BPO provider.
Karl Gabel – Chief Financial Officer
Karl joined IBEX at the time of its acquisition of Telespectrum Worldwide, Inc. in 2004, where he was VP of Finance and was instrumental in the financial restructuring of Telespectrum Worldwide, Inc. prior to its sale. Karl has over 15 years of experience in the contact centre industry, commencing with his first role as Director of Revenue at Telespectrum in 1997. Karl has a B.S. in Accounting from Penn State University and MBA from St. Joseph’s University.
Mohammed Khaishgi – Non-executive Director
Mohammed is Chief Operating Officer of The Resource Group. He represents TRGI’s 75 percent interest in the Company. Prior to joining The Resource Group in 2003, Mohammed was a Senior Director at Align Technology, where he managed Align’s offshore contact centre and back office services operations. He was previously a Senior Investment Officer at the International Finance Corporation (private sector investment arm of the World Bank) where he was responsible for investments in the Asian telecommunications and technology sectors. Mohammed has a B.S. degree in Electrical Engineering from University of Engineering and Technology in Lahore, Pakistan, a B.A. degree in Philosophy, Politics and Economics from the University of Oxford where he was a Rhodes Scholar and an MBA from Harvard Business School.
John Leone – Non-executive Director
John Leone is a non-executive director of the Company. John Leone is the Managing Director of PineBridge Investments, an investor in TRGI. John works on sourcing, negotiating and executing private equity transactions in Europe, Latin America, the Middle East and Africa. Prior to this role, John was General Counsel of PineBridge Investments’ Emerging Markets Private Equity operations. Earlier in his career, John was an attorney at Kirkland & Ellis LLP where he focused on advising private equity clients. John earned a Juris Doctor, with High Honors, from The George Washington University Law School where he was a member of the Law Review, and a Bachelor of Arts, Magna Cum Laude, from the State University of New York at Binghamton.
Gerard Kleisterlee – Non-executive Director
Gerard Kleisterlee is the non-executive director of the Company. He is the Chairman of Vodafone Group Plc., having served since July 2011. Before that he was for 10 years the President, CEO and Chairman of the Board of Management of Royal Philips Electronics N.V., a company with which he spent more than thirty years. Mr. Kleisterlee is a member of the supervisory board of Daimler AG and a non- executive director and member of the audit committee of Royal Dutch Shell. He also was an independent director of Dell Inc. from 2011 until its delisting in November 2013.
Joel Wyler – Non-executive Director
Joel Wyler is the non-executive director of the company and currently he is the Chairman of Granaria Holdings B.V, a holding company for investments in companies in Europe, the USA, South America and Asia. He is Chairman of the European Advisory Board of SATMAP Inc., a contact center technology company, and a director of ACPI Investments Limited. In 2000, Mr. Wyler was appointed Officer of the Order of Orange Nassau and in 2009 Chevalier de la Legion d'Honneur.
The Board has established an audit committee with formally delegated duties and responsibilities. The audit committee will be chaired by John Leone and its other members are Joel Wyler and Gerard Kleisterlee. The audit committee will meet formally at least four times a year and otherwise as required. It will be responsible for ensuring that the financial performance of the Group is properly reported on and monitored, including reviews of the annual and interim accounts, results announcements, internal control systems and procedures and accounting policies, reviewing and monitoring the extent of the non-audit services undertaken by external auditors and advising on the appointment of external auditors.
The remuneration committee will be chaired by John Leone and members include Joel Wyler and Gerard Kleiserlee. It is expected to meet at such times as required however not less than two times a year. Executive Directors may attend meetings at the committee’s invitation. The remuneration committee has responsibility for determining, within agreed terms of reference, the Group's policy on the remuneration packages of senior executives and specific remuneration packages for Executive Directors. This includes agreeing with the Board the framework for remuneration of the CEO, all other Executive Directors, the Company Secretary and such other members of the executive management of the Group as it is designated to consider. It is furthermore responsible for determining the total individual remuneration packages of each Director including, where appropriate, bonuses, incentives, pension rights and compensation payments. It is also responsible for making recommendations for grants of options under the Share Option Plans.
The remuneration of Non-executive Directors is a matter for the Board. No Director may be involved in any discussions as to their own remuneration. From time to time the remuneration committee may consult with shareholders on remuneration matters, regardless of any regulatory requirement or governance guideline recommendation to do so.
The nomination committee will be an ad hoc committee constituted by the Board as and when required. When constituted it will be chaired by an independent member of the Board. It will have responsibility for reviewing the balance of the Board including its skills and experience, the state of the business and its leadership needs, and give full consideration to succession planning. It will also have responsibility for recommending new appointments to the Board.